1 Introduction & Purpose
Welcome to naha88. This privacy policy clearly explains how your personal data is handled when you use our platform. naha88 is an international-standard online gaming platform serving players in Bangladesh and other countries.
We believe privacy is a fundamental right. That is why naha88 follows a "Privacy by Design" approach from the ground up — data protection is not an afterthought; it is built into the core of our systems from day one. Under naha88's privacy policy, you can play with peace of mind, knowing exactly where your data goes.
By using our site, you agree to this privacy policy. If you have any concerns, please contact us before using the platform.
2 What Data We Collect
Naha88 collects several categories of information from members. Each category is gathered for a specific purpose and is not used beyond that purpose.
| Data Type | Example | Reason for collection |
|---|---|---|
| Identity Information | Name, date of birth, nationality | Account Verification & Age Confirmation |
| Contact Information | Email, mobile number | Account Registration & Notifications |
| Payment Information | BKash/Nagad number, bank details | Deposit & Withdrawal Processing |
| Identity Document | National ID, passport photo | KYC Verification & Fraud Prevention |
| Usage Data | Game history, betting logs | Service improvement & responsible gaming |
| Device Information | IP address, browser, OS | Security Verification & Fraud Prevention |
Naha88 does not collect sensitive information such as religious identity, political views, or health data. We only collect what is genuinely necessary to provide our services.
3 How data is collected
Naha88 collects information through several methods. It is our responsibility to be transparent about each one. Under naha88's privacy policy, no data is collected without your knowledge.
- Direct collection: Information you provide directly when registering, logging in, making payments, or contacting support.
- Automatic collection: Device and usage data are collected via cookies and server logs while browsing the site.
- Verification Agency: As part of the KYC process, your identity may be verified through third-party verification services.
- Payment Provider: Transaction confirmation details from bKash, Nagad, or your bank may be obtained.
- Game Provider: Game results, betting data, and session information are collected from the game software.
4 How Your Information Is Used
Collected data is used solely for specific, legitimate purposes. naha88 never uses your information for unrelated or unauthorized activities.
- Account management: Registration, login, password reset, and profile updates.
- Payment Processing: Deposit, withdrawal, and transaction verification.
- Customer Support: Troubleshooting, complaint resolution, and customer support.
- Security: Fraud detection, prevention of unauthorized access, and AML compliance.
- Responsible Gaming: Unusual betting patterns are detected and members are alerted accordingly.
- Service improvement: Analyzing user experience to further improve the platform.
- Promotional Communications: Offers and bonus updates are sent only with your consent.
6 Cookies & Tracking Technologies
Naha88 uses cookies — small text files stored in your browser that help improve your browsing experience.
Types of cookies we use:
- Essential cookies: Required for login sessions and security — the site cannot function without these.
- Functional Cookie: Used to remember your preferences, language settings, and customisations.
- Analytics cookies: Used to understand how many members are visiting which pages — without storing any personally identifiable information.
- Security Cookie: Used for fraud and bot detection.
You can manage cookies through your browser settings. Please note, however, that disabling essential cookies may prevent certain features of the site from functioning properly.
7 Security Measures
Naha88 protects your data using industry-standard security measures. Our technical and organisational safeguards are reviewed and updated on a regular basis.
- 256-bit SSL/TLS encryption on all data transfers
- Payment card details are not stored on our servers (PCI DSS compliant)
- Passwords are hashed and stored — unreadable by anyone
- Regular penetration testing and vulnerability scanning
- Server access is restricted to authorized personnel only
- Automated alert system for suspicious activity
- Data backups stored in secure, encrypted locations
8 Data Retention Period
Naha88 does not retain your data indefinitely. A defined retention period is set for each category of information.
- Account information: For the duration the account is active, and 5 years after closure.
- Transaction details: A minimum of 5 years, as required by legal obligations.
- KYC documents: Up to 5 years after account closure.
- Game Log: Retained for up to 2 years.
- Customer support conversations: Up to 3 years.
- Marketing Consent: Until consent is withdrawn or the account is closed.
Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified. Data may be retained beyond the standard period if a legal investigation is ongoing.
9 Your Rights
Under naha88's privacy policy, you have a number of important rights regarding your personal data. We respect these rights and act on them as promptly as possible.